Online ordering

Registered patients click on the link below:

http://www.patient-services.co.uk.

Please note: All patients are encouraged to sign up for our online service.  To do this you will need to complete a registration form, you can get a copy from the surgery or download a copy here.  You will then need to bring your completed form along with 1 form of photographic ID to the surgery, you need to bring your own form so we can verify your identity. 

Online Registration Form

Prescription Line

028703 29994  

The prescription line is now open 24 hours a day, including weekends and bank holidays.  It is now a voicemail system so please leave a clear message with your name, date of birth and specify the items you require, failure to do so may result in no prescription being issued. 

You can also order at the surgery by completing a medication request form.

Please allow 2 working days for your prescription to be processed.

We recommend that all patients inform us of a nominated pharmacy where we can send your presciption.  This will save you time and you can call directly with them to collect your medication.

Your pharmacy will be able to advise you of their collection process as they may vary.

Please allow the surgery 48 hours, excluding weekends and Bank Holidays, for your request to be processed.

If you have questions about your medicine, your local pharmacists can answer these. They can also answer questions on medicines you can buy without a prescription.

The NHS website has information on how your medicine works, how and when to take it, possible side effects and answers to your common questions.

• Go to Medicines A to Z (nhs.uk)

If you would like to speak to someone at the GP surgery about your prescription:

• book a telephone appointment with our Practice Pharmacist.
• fill in our medication query form.

Medication reviews

If you have a repeat prescription, we may ask you to come in for a regular review.  This may involve blood tests or just a telephone review call.  It is important to ensure you follow up with these requests as we may not be able to safely issue your medication.

You can take your unused or expired medication to any Pharmacy to be disposed of. 

You should never dispose of your old medication by yourself at home, as it could be dangerous. If you throw your unwanted medication into the bin, then it could be found by children or pets who could eat it and make themselves sick. If you try to flush your unwanted medicine down the toilet or empty it into a drain then it could be harmful to the environment, so it’s just a bad idea no matter what you try! Do the right thing, do the safe thing, and give your unwanted medication to a pharmacist so they can get rid of it properly. 

About pharmacists

As qualified healthcare professionals, pharmacists can offer advice on minor illnesses such as:

• coughs
• colds
• sore throats
• tummy trouble
• aches and pains

They can also advise on medicine that you can buy without a prescription.

• Find a pharmacy

Many pharmacies are open late and at weekends. You do not need an appointment.

Most pharmacies have a private consultation room where you can discuss issues with pharmacy staff without being overheard.