Welcome to Mountsandel Medical Centre Online
There is a continued demand for prescription medicines which is creating a lot of pressure on our Community Pharmacists.
Please allow 48-72hrs before collection your prescription.
Please order only what you actually need.
We will not be issuing additional or excessive requests for medication.
Please call 028 70342650 for any telephone triage or any queries.
From today, 18th May 2020, the general clinical case definition for COVID-19 has been updated to include loss of or change in smell or taste.
It is now:
New continuous cough OR fever OR loss of/change in smell or taste
Everyone, including health and social care workers, should self-isolate if they develop a new continuous cough or fever or loss of/ change in smell or taste.
The individual’s household should also self-isolate for 14 days as per the current guidelines.
The individual should stay at home for 7 days, or longer if they still have a fever.
Links to advice during Covid-19 Pandemic
Advice sheet for home isolation
Advice sheet for people who live in the same accommodation as the patient
Blind Deaf Association have prepared 2 videos ( British and Irish Sign Language) which translates the Patient Letter. The links to the video are BSL and ISL
Diabetes Helpline, 7 days a week, 9am - 3pm
10 tips to help if you are worried/anxious about coronavirus
To help reduce the potential spread of infection, we are advising all patients to phone before coming to the surgery.
When you ring us, our staff will ask you some questions to determine your condition. Some of these questions may include if you have a temperature or a cough. These questions help us to determine the best action to take but also helps protect our staff and other vulnerable patients.
If appropriate, you may receive a call back from a GP or be given other relevant advice.
We would appreciate your patience and understanding to these changes in our routine services in light of the advice we receive from the Health Board.
We are pleased to announce the roll out of Multidisciplinary Teams (MDTs) in Mountsandel Medical Centre. For more details, watch the video below or ask a GP or receptionist for more details. Leaflets are also available in the practice.
Online services available:
- Book and cancel GP and phlebotomy clinic appointments online
- View and order your repeat prescriptions
Please note: Patients need to personally register for these services at the reception in the surgery and you need to provide 2 forms of ID.
Already registered? Registered patients can access the services here: http://www.patient-services.co.uk
You can also use this website to:
We are always looking to improve our services, and we would be grateful for your feedback or suggestions which you can leave on our contact page.
About Mountsandel Medical Centre
Our practice area includes Coleraine and its catchment area.
The practice moved to its present, purpose-built premises in April 1989. The Practice is not a limited Partnership. We have a branch surgery in Aghadowey and our aim is to deliver a high standard of care for all our patients.
(Site updated 18/05/2020)