Chronic Disease Management

We have nurses who are specifically trained in managing patients with chronic diseases such as Diabetes, Asthma, Hypertension and COPD. If you have non-urgent issues relating to these diseases, please discuss with a receptionist who can arrange a telephone assessment with the appropriate nurse.

Urinary Tract Infections

If you have symptoms of an uncomplicated urinary tract infection, you do not usually need to see a GP. If you have typical symptoms such as ongoing burning discomfort during urination and urinary frequency/urgency, a receptionist may either request a prescription from a GP on your behalf or suggest that you leave in a urine sample which can be tested by a nurse.  You can also contact your chemist, in certain circumstances they may be able to check your urine and give you a presciption to treat any infection.

Requests for blood tests, blood pressure checks and wound problems.

Appointments for blood tests which are required due to medication monitoring or for ongoing chronic conditions may be booked directly with a nurse or phlebotomist in the treatment room.

Most other blood tests usually require authorisation by a GP. However if you have a specific request or concern, please discuss this with a receptionist as often they will be able to seek authorisation from a GP without you having to book a GP appointment.

Treatment room nurses can also check and give advice regarding blood pressure. They can also assess and treat wounds.

Musculoskeletal Problems (Joint and muscle problems)

Our experienced physiotherapists can provide a complete assessment of all musculoskeletal problems including joint, muscle and spinal problems. Our physios can do everything (and often more) than a GP can do including full clinical assessment, detailed advice, prescribing, joint injections, investigation with x-rays and scans, referral for ongoing physiotherapy and to specialists such as the orthopaedic service. For the best service, patients are encouraged to request an appointment with a physio for all musculoskeletal problems.  If following their assessment, our physio feels they cannot adequately help or investigate your problem they will arrange an assessment by a GP.

Social Issues

In addition to in-house physiotherapists, we also have in-house social workers who can provide a wide range of advice and support for many issues including:

• Isolation or loneliness
• Carer support
• Relationship difficulties
• Parenting difficulties
• Housing difficulties
• Stress
• Bereavement and trauma
• Alcohol and drug addiction
• Financial difficulties
• Benefit queries

If you are struggling or need advice and support with any of these or similar issues please request a call with a social worker.